This app is in testing and development. The information is indicative and may be inaccurate, so check it with a workshop.
VIN Service Planner
Common faults, service intervals and costs

Mercedes-Benz E-Class (W214)

2023–now

2
engines covered
3
known faults
9
official recalls

Enter your VIN and mileage and get a plan built for your exact engine and gearbox.

The Mercedes-Benz E-Class (W214) has been built since 2023.

For this generation we cover 2 engines and 3 known faults, each with the mileage range where it usually appears.

The most expensive known risk is 48V belt starter-generator: it usually appears at 60,000–160,000 km and costs €700–1,500 to fix.

Engines

EngineFuelTiming driveOil
1.5 / 2.0 petrol (Mercedes M260 / M264)PetrolChain0W-20 / 5W-30 · MB 229.71 / 229.5 · ~6.5 L · every 15,000 km
2.0 d (Mercedes OM654)DieselChain0W-20 / 5W-30 · MB 229.52 / 229.71 · ~6.5 L · every 15,000 km

Faults by engine

1.5 / 2.0 petrol (Mercedes M260 / M264)

48V belt starter-generator

usually 60,000–160,000 km · Medium risk

Signs: Start-stop faults, 48V warning

Fix: Replace RSG unit

€700–1,500

2.0 d (Mercedes OM654)

AdBlue / SCR faults

usually 100,000–180,000 km · Medium risk

Signs: AdBlue warning

Fix: Replace NOx sensor or doser

€300–1,000

Gearboxes

5G / 7G / 9G-Tronic

Conductor plate / speed sensor (5G / 7G-Tronic)

usually 100,000–220,000 km · Medium risk

Signs: Stuck in gear, limp mode, harsh shifts

Fix: Replace the conductor plate; fluid every 60–100,000 km

€500–1,500

Scheduled service

Intervals and typical prices for the 1.5 / 2.0 petrol (Mercedes M260 / M264) engine. Other engines differ in oil, timing drive and some filters; the app gives the exact plan.

ItemIntervalTypical price
Engine oil + oil filterEngineevery 15,000 km or every 12 months€70–150
Cabin (pollen) filterClimateevery 15,000 km or every 12 months€15–40
Brake fluidBrakesevery 24 months€50–95
A/C service (regas + desiccant)Climateevery 24 months€70–150
Air filterEngineevery 30,000 km or every 24 months€15–45
Spark plugsIgnitionevery 60,000 km or every 48 months€50–160
Automatic transmission fluidTransmissionevery 90,000 km€200–450
Auxiliary (serpentine) beltEngineevery 120,000 km€70–180
Coolant replacementCoolingevery 150,000 km or every 96 months€70–150
Timing chain inspection (listen on cold start)Engineevery 150,000 km€0–120
Front brake padsBrakesusually at 30,000–60,000 km€60–150
Front brake discs + padsBrakesusually at 60,000–120,000 km€150–320
Rear brake padsBrakesusually at 50,000–90,000 km€50–130
Tyres (set of 4)Wheelsusually at 40,000–60,000 km€320–700
Wiper bladesBodychecked at service€20–50
12V batteryElectricalchecked at service€100–220

Most common engine versions in the EU

New cars of this generation registered in the EU, Iceland and Norway 2010–2025: 79,529, of which 222 in Croatia. The share shows how common each version is.

VersionShareYearsCO₂Fuel use
1.5 / 2.0 petrol (Mercedes M260 / M264)2.0 (1,993 cm³) · 145 kW (197 hp) · Hybrid55.0 %2024–202577 g/km3.0 L
1.5 / 2.0 petrol (Mercedes M260 / M264)2.0 (1,999 cm³) · 150 kW (204 hp) · Hybrid28.0 %2024–202570 g/km3.1 L
3.0 Hybrid3.0 (2,989 cm³) · 270 kW (367 hp) · Hybrid6.0 %2024–2025164 g/km6.3 L
3.0 Hybrid3.0 (2,999 cm³) · 280 kW (381 hp) · Hybrid2.5 %2024–2025181 g/km7.9 L
1.5 / 2.0 petrol (Mercedes M260 / M264)2.0 (1,999 cm³) · 185 kW (252 hp) · Hybrid1.7 %2024–202524 g/km0.9 L
1.5 / 2.0 petrol (Mercedes M260 / M264)2.0 (1,993 cm³) · 120 kW (163 hp) · Hybrid1.5 %2024–2025128 g/km4.9 L
1.5 / 2.0 petrol (Mercedes M260 / M264)2.0 (1,993 cm³) · Hybrid1.4 %2025–2025134 g/km5.8 L
1.5 / 2.0 petrol (Mercedes M260 / M264)2.0 (1,993 cm³) · 147 kW (200 hp) · Hybrid1.3 %2024–2025138 g/km5.2 L

Source: European Environment Agency (EEA), monitoring of CO₂ emissions from new passenger cars, CC BY 4.0. CO₂ and fuel use are official type-approval values (WLTP from 2021), not real-world consumption.

Official recalls

Recalls the manufacturer published in the United Kingdom for this model (9). The same recalls usually apply across Europe. Ask an authorised dealer to check by VIN whether your car is affected and whether the work has been done.

  • Wheels / tyres SRPC2521 – Routing of transmission wiring harness19/01/2026 · R/2025/534
  • Engine / loss of power SRPC2504 - Ground connection bolting08/05/2025 · R/2025/155
  • Suspension / axles SRPC2421 – Welding of rear axle carrier23/12/2024 · R/2024/502
  • Fire risk SRPC2419 Misfire Detection M26404/12/2024 · R/2024/474
  • Electronics / software SRPC2414 - Function Cross Traffic Alert20/11/2024 · R/2024/398
  • Electronics / software SRPC2417 - Function Cross Traffic Alert20/11/2024 · R/2024/399
  • Suspension / axles SRPC2406 - Routing of transmission wiring harness17/04/2024 · R/2024/174
  • Engine / loss of power SRPC2401 - System protection25/03/2024 · R/2024/130

The other recalls (1) are listed in the app.

Common questions

Does the Mercedes-Benz E-Class (W214) have a timing chain or a timing belt?

1.5 / 2.0 petrol (Mercedes M260 / M264): chain; 2.0 d (Mercedes OM654): chain.

What are the known problems with the Mercedes-Benz E-Class (W214)?

The faults with the highest risk: 48V belt starter-generator (60,000–160,000 km, €700–1,500); conductor plate / speed sensor (5G / 7G-Tronic) (100,000–220,000 km, €500–1,500); adBlue / SCR faults (100,000–180,000 km, €300–1,000). The full list by engine is on this page.

What should you check when buying a used Mercedes-Benz E-Class (W214)?

Before you buy, ask an authorised dealer to check by VIN that the recalls have been done (9 have been published for this model). On the test drive, watch for these signs: start-stop faults, 48V warning; stuck in gear, limp mode, harsh shifts. The full checklist is in the guide to buying a used car.

Other generations

Mercedes-Benz E-Class (W210) 1995–2003Mercedes-Benz E-Class (W211) 2002–2009Mercedes-Benz E-Class (W212) 2009–2016Mercedes-Benz E-Class (W213) 2016–2023Mercedes-Benz E-Class (W124) 1984–1997

Models with the same engines

These models share engines with this car, so they share some of its faults too.

Mercedes-Benz A-Class (W177) 2018–Mercedes-Benz CLA (C118) 2019–Mercedes-Benz Vito (W447) 2014–Mercedes-Benz Sprinter (907 / 910) 2018–Mercedes-Benz GLE (V167) 2019–Mercedes-Benz C-Class (W206) 2021–Mercedes-Benz GLC (X254) 2022–Mercedes-Benz GLA (H247) 2020–

Other Mercedes-Benz models

Mercedes-Benz EQE (V295) 2022–Mercedes-Benz Citan (W420) 2021–Mercedes-Benz EQA (H243) 2021–Mercedes-Benz EQB (X243) 2021–Mercedes-Benz EQS (V297) 2021–Mercedes-Benz S-Class (W223) 2020–Mercedes-Benz EQC (N293) 2019–2024Mercedes-Benz GLB (X247) 2019–Mercedes-Benz GLS (X167) 2019–Mercedes-Benz B-Class (W247) 2018–

Sources and notes

Faults, intervals and prices are indicative and collected from public sources and owner experience; always rely on the service book and a qualified workshop. Test statistics: DVSA – Anonymised MOT tests and results, Open Government Licence v3.0. Dutch tests: RDW Open Data (CC0). Engine versions: EEA, monitoring of CO₂ emissions from new passenger cars (CC BY 4.0, DG CLIMA). Owner complaints: NHTSA ODI (public domain). Recalls: DVSA Vehicle Safety Branch Recalls Database, OGL v3.0. Brand and model names are trademarks of their owners and are used only to describe the vehicles.

Updated 08/10/2026