Infotainment screen freezing or going blank (2020–2023)
Signs: The screen freezes or goes black, sometimes together with the driver display
Fix: Restart it with a long press on the power button; the lasting fix is a software update at the dealer
2020–now
Enter your VIN and mileage and get a plan built for your exact engine and gearbox.
The Volkswagen ID.4 has been built since 2020.
For this generation we cover 1 engines and 5 known faults, each with the mileage range where it usually appears.
The most expensive known risk is Charging faults (on-board charger): it usually appears at 20,000–150,000 km and costs €500–2,500 to fix.
In UK roadworthiness tests in 2024, at 50–100 thousand km this model most often failed on: tyres and wheels (8.6 %), lights, wipers and visibility (3.6 %), suspension (0.6 %). It fails more often than an average car of the same age and mileage on: tyres and wheels. It fails less often than average on: suspension, lights, wipers and visibility.
| Engine | Fuel | Timing drive | Oil |
|---|---|---|---|
| Electric (VW group MEB / e-up!) | Electric | None (EV) | — |
Signs: The screen freezes or goes black, sometimes together with the driver display
Fix: Restart it with a long press on the power button; the lasting fix is a software update at the dealer
Signs: AC charging stops or will not start, 12 V battery warnings
Fix: Software update first; a failed on-board charger is replaced (on some cars under a recall)
Signs: Car won't wake up, infotainment reboots
Fix: Software updates at the dealer; 12V battery
Signs: Range ~10% below new
Fix: Normal ageing; covered 8 yr / 160,000 km
Signs: Uneven pad wear; regen means brakes rarely used
Fix: Service calipers yearly
Intervals and typical prices for the Electric (VW group MEB / e-up!) engine. Other engines differ in oil, timing drive and some filters; the app gives the exact plan.
| Item | Interval | Typical price |
|---|---|---|
| Tyre rotationWheels | every 10,000 km | €20–45 |
| Cabin (pollen) filterClimate | every 15,000 km or every 12 months | €15–40 |
| Brake fluidBrakes | every 24 months | €50–95 |
| A/C service (regas + desiccant)Climate | every 24 months | €70–150 |
| Drive unit oil checkTransmission | every 150,000 km | €0–120 |
| Brake pads (regen-assisted)Brakes | usually at 80,000–160,000 km | €60–150 |
| Tyres (set of 4, EV-rated)Wheels | usually at 30,000–50,000 km | €450–900 |
| Wiper bladesBody | checked at service | €20–50 |
| 12V batteryElectrical | checked at service | €100–220 |
Share of tests in the United Kingdom (DVSA MOT, 2024) that this model failed because of each system. Bold red means more often and green less often than an average car of the same age and mileage. Sample: 6,383 tests.
| thousand km | 0–50 | 50–100 | 100–150 |
|---|---|---|---|
| Brakes | 0.2 % | 0.4 % | 0.1 % |
| Suspension | 0.1 % | 0.6 % | 1.8 % |
| Steering | 0.0 % | 0.0 % | 0.0 % |
| Tyres and wheels | 7.7 % | 8.6 % | 5.4 % |
| Lights, wipers and visibility | 2.0 % | 3.6 % | 3.8 % |
| Body and corrosion | 0.0 % | 0.1 % | 0.7 % |
| Exhaust, emissions and leaks | 0.0 % | 0.0 % | 0.0 % |
Which systems owners reported to the US agency NHTSA and at what mileage. Complaints are not confirmed faults and some relate to recalls. Sample: 132 complaints.
Recalls the manufacturer published in the United Kingdom for this model (3). The same recalls usually apply across Europe. Ask an authorised dealer to check by VIN whether your car is affected and whether the work has been done.
The faults with the highest risk: charging faults (on-board charger) (20,000–150,000 km, €500–2,500); 12V battery drain / software faults (early cars) (0–80,000 km, €0–300). The full list by engine is on this page.
In UK roadworthiness tests in 2024, at 50–100 thousand km this model most often failed on: tyres and wheels (8.6 %), lights, wipers and visibility (3.6 %), suspension (0.6 %). It fails more often than an average car of the same age and mileage on: tyres and wheels. It fails less often than average on: suspension, lights, wipers and visibility.
Before you buy, ask an authorised dealer to check by VIN that the recalls have been done (3 have been published for this model). On the test drive, watch for these signs: AC charging stops or will not start, 12 V battery warnings; car won't wake up, infotainment reboots. The full checklist is in the guide to buying a used car.
These models share engines with this car, so they share some of its faults too.
Volkswagen Golf VII 2012–2020Škoda Enyaq 2020–Volkswagen Up! 2011–2023Audi Q4 e-tron 2021–Škoda Citigo 2011–2020Škoda Elroq 2024–SEAT Mii 2011–2021
Volkswagen Caddy V 2020–Volkswagen Golf VIII 2019–Volkswagen T-Cross 2019–Volkswagen Taigo 2021–Volkswagen Arteon 2017–2024Volkswagen Polo VI (AW) 2017–Volkswagen T-Roc 2017–Volkswagen Tiguan II 2016–2024Volkswagen Touran II 2015–Volkswagen Transporter T6 / T6.1 2015–2024
Faults, intervals and prices are indicative and collected from public sources and owner experience; always rely on the service book and a qualified workshop. Test statistics: DVSA – Anonymised MOT tests and results, Open Government Licence v3.0. Owner complaints: NHTSA ODI (public domain). Recalls: DVSA Vehicle Safety Branch Recalls Database, OGL v3.0. Brand and model names are trademarks of their owners and are used only to describe the vehicles.
Updated 08/10/2026