This app is in testing and development. The information is indicative and may be inaccurate, so check it with a workshop.
VIN Service Planner
Common faults, service intervals and costs

Volkswagen Crafter II

2017–now · Volkswagen Crafter 2

1
engines covered
6
known faults
2,198
roadworthiness tests in the statistics
2
official recalls

Enter your VIN and mileage and get a plan built for your exact engine and gearbox.

The Volkswagen Crafter II has been built since 2017.

For this generation we cover 1 engines and 6 known faults, each with the mileage range where it usually appears.

The most expensive known risk is DPF clogging: it usually appears at 120,000–200,000 km and costs €150–1,500 to fix.

In UK roadworthiness tests in 2024, at 50–100 thousand km this model most often failed on: lights, wipers and visibility (9.2 %), brakes (4.8 %), tyres and wheels (3.0 %). It fails more often than an average car of the same age and mileage on: brakes, lights, wipers and visibility, body and corrosion, exhaust, emissions and leaks. It fails less often than average on: suspension, tyres and wheels.

Engines

EngineFuelTiming driveOil
1.4 / 1.6 / 2.0 TDI (EA288)DieselBelt · 210,000 km / every 120 mo0W-30 / 5W-30 · VW 507.00 · ~4.3–4.6 L · every 15,000 km

Faults by engine

1.4 / 1.6 / 2.0 TDI (EA288)

EGR cooler leak or clogging

usually 120,000–200,000 km · Medium risk

Signs: Coolant loss without visible leak, EGR codes

Fix: Replace EGR cooler

€600–1,200

DPF clogging

usually 120,000–200,000 km · Medium risk

Signs: DPF light, regeneration every few days

Fix: Longer motorway drives, cleaning or replacement

€150–1,500

Water pump leak

usually 140,000–200,000 km · Wear part

Signs: Coolant smell, pink crust near the pump

Fix: Replace, ideally with the timing belt

€250–450

Gearboxes

Manual

Clutch wear

usually 120,000–200,000 km · Medium risk

Signs: Slipping, high bite point

Fix: Replace clutch kit

€500–900

Dual-mass flywheel

usually 150,000–220,000 km · Medium risk

Signs: Rattle at idle, vibration pulling away

Fix: Replace with clutch

€700–1,400

Automatic (Aisin / ZF Tiptronic)

Torque converter / valve body

usually 150,000–250,000 km · Wear part

Signs: Delayed or harsh shifts

Fix: Fluid service, repair

€300–2,500

Scheduled service

Intervals and typical prices for the 1.4 / 1.6 / 2.0 TDI (EA288) engine. Other engines differ in oil, timing drive and some filters; the app gives the exact plan.

ItemIntervalTypical price
DPF health check (soot / ash load)Emissionsevery 20,000 km€0–60
Engine oil + oil filterEngineevery 15,000 km or every 12 months€70–150
Cabin (pollen) filterClimateevery 15,000 km or every 12 months€15–40
Brake fluidBrakesevery 24 months€50–95
A/C service (regas + desiccant)Climateevery 24 months€70–150
Air filterEngineevery 30,000 km or every 24 months€15–45
Fuel filterFuelevery 30,000 km or every 24 months€40–110
Glow plugsEngineevery 100,000 km€120–300
Timing belt kit + water pumpEngineevery 210,000 km or every 120 months€450–900
Auxiliary (serpentine) beltEngineevery 120,000 km€70–180
Coolant replacementCoolingevery 150,000 km or every 96 months€70–150
Manual gearbox oilTransmissionevery 150,000 km€60–130
Front brake padsBrakesusually at 30,000–60,000 km€60–150
Front brake discs + padsBrakesusually at 60,000–120,000 km€150–320
Rear brake padsBrakesusually at 50,000–90,000 km€50–130
Tyres (set of 4)Wheelsusually at 40,000–60,000 km€320–700
Wiper bladesBodychecked at service€20–50
12V batteryElectricalchecked at service€100–220

Roadworthiness tests by mileage

Share of tests in the United Kingdom (DVSA MOT, 2024) that this model failed because of each system. Bold red means more often and green less often than an average car of the same age and mileage. Sample: 2,198 tests.

thousand km0–5050–100100–150
Brakes1.7 %4.8 %5.8 %
Suspension0.2 %0.5 %0.9 %
Steering0.2 %0.3 %0.4 %
Tyres and wheels1.2 %3.0 %3.1 %
Lights, wipers and visibility4.4 %9.2 %9.4 %
Body and corrosion0.3 %2.5 %3.6 %
Exhaust, emissions and leaks1.0 %2.5 %5.4 %

Official recalls

Recalls the manufacturer published in the United Kingdom for this model (2). The same recalls usually apply across Europe. Ask an authorised dealer to check by VIN whether your car is affected and whether the work has been done.

  • Other Natural gas system leak test18/09/2024 · R/2024/360
  • Doors / locks / lids The side or rear windows may become loose04/09/2020 · R/2020/257

Common questions

Does the Volkswagen Crafter II have a timing chain or a timing belt?

1.4 / 1.6 / 2.0 TDI (EA288): belt · 210,000 km / every 120 mo.

What are the known problems with the Volkswagen Crafter II?

The faults with the highest risk: DPF clogging (120,000–200,000 km, €150–1,500); dual-mass flywheel (150,000–220,000 km, €700–1,400); EGR cooler leak or clogging (120,000–200,000 km, €600–1,200); clutch wear (120,000–200,000 km, €500–900). The full list by engine is on this page.

What does the Volkswagen Crafter II most often fail its roadworthiness test on?

In UK roadworthiness tests in 2024, at 50–100 thousand km this model most often failed on: lights, wipers and visibility (9.2 %), brakes (4.8 %), tyres and wheels (3.0 %). It fails more often than an average car of the same age and mileage on: brakes, lights, wipers and visibility, body and corrosion, exhaust, emissions and leaks. It fails less often than average on: suspension, tyres and wheels.

What should you check when buying a used Volkswagen Crafter II?

Before you buy, ask an authorised dealer to check by VIN that the recalls have been done (2 have been published for this model). If the engine has a timing belt, ask for the invoice for its replacement: with no proof, assume it has not been done. On the test drive, watch for these signs: DPF light, regeneration every few days; rattle at idle, vibration pulling away. The full checklist is in the guide to buying a used car.

Other generations

Volkswagen Crafter I 2006–2016

Models with the same engines

These models share engines with this car, so they share some of its faults too.

Volkswagen Golf VII 2012–2020Škoda Octavia III 2013–2020Audi A3 (8V) 2012–2020Volkswagen Polo V (6R/6C) 2009–2017Volkswagen Passat B8 2014–2023Audi A4 (B9) 2015–2024Škoda Fabia III 2014–2021Volkswagen Polo VI (AW) 2017–

Other Volkswagen models

Volkswagen Arteon 2017–2024Volkswagen T-Roc 2017–Volkswagen Tiguan II 2016–2024Volkswagen Touareg III 2018–Volkswagen Golf VIII 2019–Volkswagen T-Cross 2019–Volkswagen Touran II 2015–Volkswagen Transporter T6 / T6.1 2015–2024Volkswagen Caddy V 2020–Volkswagen Golf Sportsvan 2014–2020

Sources and notes

Faults, intervals and prices are indicative and collected from public sources and owner experience; always rely on the service book and a qualified workshop. Test statistics: DVSA – Anonymised MOT tests and results, Open Government Licence v3.0. Dutch tests: RDW Open Data (CC0). Owner complaints: NHTSA ODI (public domain). Recalls: DVSA Vehicle Safety Branch Recalls Database, OGL v3.0. Brand and model names are trademarks of their owners and are used only to describe the vehicles.

Updated 08/10/2026