VIN Service Planner
Common faults, service intervals and costs

Volkswagen Up!

2011–2023

3
engines covered
10
known faults
124,680
roadworthiness tests in the statistics
8
official recalls

Enter your VIN and mileage and get a plan built for your exact engine and gearbox.

The Volkswagen Up! was built from 2011 to 2023.

For this generation we cover 3 engines and 10 known faults, each with the mileage range where it usually appears.

The most expensive known risk is Clutch actuator / hydraulic unit: it usually appears at 80,000–160,000 km and costs €500–1,500 to fix.

In UK roadworthiness tests in 2024, at 50–100 thousand km this model most often failed on: lights, wipers and visibility (9.1 %), brakes (5.0 %), tyres and wheels (4.2 %). It fails less often than average on: suspension, tyres and wheels.

Engines

EngineFuelTiming driveOil
1.0 / 1.6 MPI (EA211: CHYA / CWVA)PetrolBelt · 210,000 km / every 120 mo5W-30 / 0W-20 · VW 504.00 / 508.00 · ~3.6–4.0 L · every 15,000 km
1.0 / 1.2 / 1.4 / 1.5 TSI (EA211)PetrolBelt · 210,000 km / every 120 mo5W-30 / 0W-20 · VW 504.00 / 508.00 · ~4.0 L · every 15,000 km
Electric (VW group MEB / e-up!)ElectricNone (EV)—

Faults by engine

1.0 / 1.6 MPI (EA211: CHYA / CWVA)

Water pump / thermostat module leak

usually 60,000–140,000 km · Medium risk

Signs: Coolant level drops

Fix: Replace pump + thermostat module

€250–500

Oil consumption (1.6 MPI CWVA)

usually 100,000–200,000 km · Wear part
engine codes: CWVA, CWVB

Signs: Topping up between services

Fix: Monitor; check PCV / rings

€100–1,500

1.0 / 1.2 / 1.4 / 1.5 TSI (EA211)

Thermostat / water pump housing leak

usually 60,000–140,000 km · Medium risk

Signs: Coolant level dropping, sweet smell

Fix: Replace plastic housing assembly

€250–500

Turbo wastegate actuator rattle

usually 80,000–160,000 km · Wear part

Signs: Rattle on light throttle, underboost code

Fix: Adjust or replace actuator

€200–600

1.5 TSI cold-start hesitation

usually 10,000–80,000 km · Wear part

Signs: Jerks when cold (2017–2019 builds)

Fix: Dealer software update

€0–150

Electric (VW group MEB / e-up!)

12V battery drain / software faults (early cars)

usually 0–80,000 km · Medium risk
model years 2020–2022 only

Signs: Car won't wake up, infotainment reboots

Fix: Software updates at the dealer; 12V battery

€0–300

HV battery capacity loss

usually 150,000–300,000 km · Wear part

Signs: Range ~10% below new

Fix: Normal ageing; covered 8 yr / 160,000 km

free / recall

Gearboxes

Manual

Clutch wear

usually 120,000–200,000 km · Medium risk

Signs: Slipping, high bite point

Fix: Replace clutch kit

€500–900

ASG (automated manual)

Clutch actuator / hydraulic unit

usually 80,000–160,000 km · High risk

Signs: Won't select a gear, 'gearbox fault', jerky shifts

Fix: Repair or replace the actuator; clutch re-learn

€500–1,500

Clutch wear (automated)

usually 80,000–150,000 km · Medium risk

Signs: Slipping, harsh engagement

Fix: Replace clutch + re-learn

€500–1,000

Scheduled service

Intervals and typical prices for the 1.0 / 1.6 MPI (EA211: CHYA / CWVA) engine. Other engines differ in oil, timing drive and some filters; the app gives the exact plan.

ItemIntervalTypical price
Engine oil + oil filterEngineevery 15,000 km or every 12 months€70–150
Cabin (pollen) filterClimateevery 15,000 km or every 12 months€15–40
Brake fluidBrakesevery 24 months€50–95
A/C service (regas + desiccant)Climateevery 24 months€70–150
Air filterEngineevery 30,000 km or every 24 months€15–45
Spark plugsIgnitionevery 60,000 km or every 48 months€50–160
Timing belt kit + water pumpEngineevery 210,000 km or every 120 months€450–900
Auxiliary (serpentine) beltEngineevery 120,000 km€70–180
Coolant replacementCoolingevery 150,000 km or every 96 months€70–150
Manual gearbox oilTransmissionevery 150,000 km€60–130
Front brake padsBrakesusually at 30,000–60,000 km€60–150
Front brake discs + padsBrakesusually at 60,000–120,000 km€150–320
Rear brake padsBrakesusually at 50,000–90,000 km€50–130
Tyres (set of 4)Wheelsusually at 40,000–60,000 km€320–700
Wiper bladesBodychecked at service€20–50
12V batteryElectricalchecked at service€100–220

Roadworthiness tests by mileage

Share of tests in the United Kingdom (DVSA MOT, 2024) that this model failed because of each system. Bold red means more often and green less often than an average car of the same age and mileage. Sample: 124,680 tests.

thousand km0–5050–100100–150150–200200–250
Brakes1.0 %5.0 %9.9 %14.0 %14.9 %
Suspension1.3 %3.1 %4.5 %6.7 %6.3 %
Steering0.0 %0.1 %0.3 %0.5 %0.6 %
Tyres and wheels2.9 %4.2 %5.7 %6.2 %8.8 %
Lights, wipers and visibility5.4 %9.1 %14.4 %20.5 %24.4 %
Body and corrosion0.9 %2.0 %3.4 %4.3 %5.1 %
Exhaust, emissions and leaks0.8 %1.7 %3.1 %4.8 %5.8 %

Official recalls

Recalls the manufacturer published in the United Kingdom for this model (8). The same recalls usually apply across Europe. Ask an authorised dealer to check by VIN whether your car is affected and whether the work has been done.

  • Airbag Takata front drivers or passenger airbag replacement22/08/2025 · R/2025/357
  • Airbag Takata Front airbag13/06/2023 · R/2023/178
  • Engine / loss of power Towing eye in the vehicle tool kit may detach during use21/12/2017 · R/2017/347
  • Airbag Airbag/belt tensioners may not trigger in event of an accident22/03/2017 · R/2017/079
  • Doors / locks / lids Panoramic sunroof may detach09/09/2016 · R/2016/221
  • Doors / locks / lids Child lock may disengage23/06/2016 · R/2016/145
  • Airbag Unintentional airbag deployment15/02/2015 · R/2014/176
  • Airbag Side airbag diagnostic function disabled03/05/2013 · R/2013/057

Sources and notes

Faults, intervals and prices are indicative and collected from public sources and owner experience; always rely on the service book and a qualified workshop. Test statistics: DVSA – Anonymised MOT tests and results, Open Government Licence v3.0. Owner complaints: NHTSA ODI (public domain). Recalls: DVSA Vehicle Safety Branch Recalls Database, OGL v3.0. Brand and model names are trademarks of their owners and are used only to describe the vehicles.

Updated 07/10/2026