VIN Service Planner
Common faults, service intervals and costs

Volkswagen Polo VI (AW)

2017–now · Volkswagen Polo 6 (AW)

4
engines covered
17
known faults
183,695
roadworthiness tests in the statistics
9
official recalls

Enter your VIN and mileage and get a plan built for your exact engine and gearbox.

The Volkswagen Polo VI (AW) has been built since 2017.

For this generation we cover 4 engines and 17 known faults, each with the mileage range where it usually appears.

The most expensive known risk is Mechatronic unit (7-speed dry DCT): it usually appears at 60,000–150,000 km and costs €1,200–2,500 to fix.

In UK roadworthiness tests in 2024, at 0–50 thousand km this model most often failed on: lights, wipers and visibility (5.9 %), steering (2.8 %), tyres and wheels (2.8 %). It fails more often than an average car of the same age and mileage on: steering. It fails less often than average on: brakes, tyres and wheels.

Engines

EngineFuelTiming driveOil
1.0 / 1.6 MPI (EA211: CHYA / CWVA)PetrolBelt · 210,000 km / every 120 mo5W-30 / 0W-20 · VW 504.00 / 508.00 · ~3.6–4.0 L · every 15,000 km
1.0 / 1.2 / 1.4 / 1.5 TSI (EA211)PetrolBelt · 210,000 km / every 120 mo5W-30 / 0W-20 · VW 504.00 / 508.00 · ~4.0 L · every 15,000 km
1.4 / 1.6 / 2.0 TDI (EA288)DieselBelt · 210,000 km / every 120 mo0W-30 / 5W-30 · VW 507.00 · ~4.3–4.6 L · every 15,000 km
1.8 / 2.0 TSI / TFSI (EA888)PetrolChain5W-30 / 5W-40 · VW 504.00 / 502.00 · ~4.6–5.7 L · every 15,000 km

Faults typical of this model

Infotainment / sensor glitches (software)

usually 0–150,000 km · Wear part

Signs: Reboots, camera or sensor faults

Fix: Software update at the dealer

€0–200

Front strut top mounts

usually 80,000–160,000 km · Wear part

Signs: Creak or knock when steering

Fix: Replace top mounts

€100–250

Faults by engine

1.0 / 1.6 MPI (EA211: CHYA / CWVA)

Water pump / thermostat module leak

usually 60,000–140,000 km · Medium risk

Signs: Coolant level drops

Fix: Replace pump + thermostat module

€250–500

Oil consumption (1.6 MPI CWVA)

usually 100,000–200,000 km · Wear part
engine codes: CWVA, CWVB

Signs: Topping up between services

Fix: Monitor; check PCV / rings

€100–1,500

1.0 / 1.2 / 1.4 / 1.5 TSI (EA211)

Thermostat / water pump housing leak

usually 60,000–140,000 km · Medium risk

Signs: Coolant level dropping, sweet smell

Fix: Replace plastic housing assembly

€250–500

Turbo wastegate actuator rattle

usually 80,000–160,000 km · Wear part

Signs: Rattle on light throttle, underboost code

Fix: Adjust or replace actuator

€200–600

1.5 TSI cold-start hesitation

usually 10,000–80,000 km · Wear part

Signs: Jerks when cold (2017–2019 builds)

Fix: Dealer software update

€0–150

1.4 / 1.6 / 2.0 TDI (EA288)

EGR cooler leak or clogging

usually 120,000–200,000 km · Medium risk

Signs: Coolant loss without visible leak, EGR codes

Fix: Replace EGR cooler

€600–1,200

DPF clogging

usually 120,000–200,000 km · Medium risk

Signs: DPF light, regeneration every few days

Fix: Longer motorway drives, cleaning or replacement

€150–1,500

Water pump leak

usually 140,000–200,000 km · Wear part

Signs: Coolant smell, pink crust near the pump

Fix: Replace, ideally with the timing belt

€250–450

1.8 / 2.0 TSI / TFSI (EA888)

Water pump / thermostat housing leak

usually 70,000–140,000 km · Medium risk

Signs: Coolant loss, overheating warning

Fix: Replace the pump + thermostat module

€400–800

PCV valve failure

usually 60,000–120,000 km · Wear part

Signs: Whistle at idle, lean codes, oil leaks

Fix: Replace PCV / oil separator

€100–250

Carbon build-up on intake valves

usually 100,000–180,000 km · Medium risk

Signs: Rough idle, misfires (direct injection)

Fix: Walnut blasting

€300–600

Timing chain tensioner (pre-2013)

usually 80,000–160,000 km · High risk

Signs: Rattle on start; early engines only

Fix: Upgraded tensioner and chain

€1,000–2,000

Gearboxes

Manual

Clutch wear

usually 120,000–200,000 km · Medium risk

Signs: Slipping, high bite point

Fix: Replace clutch kit

€500–900

DSG DQ200 (7-speed, dry clutch)

Mechatronic unit (7-speed dry DCT)

usually 60,000–150,000 km · High risk

Signs: Flashing gear indicator, no drive

Fix: Repair or replace mechatronic

€1,200–2,500

Clutch pack judder

usually 80,000–160,000 km · Medium risk

Signs: Judder pulling away

Fix: Replace clutch pack

€800–1,500

Scheduled service

Intervals and typical prices for the 1.0 / 1.6 MPI (EA211: CHYA / CWVA) engine. Other engines differ in oil, timing drive and some filters; the app gives the exact plan.

ItemIntervalTypical price
Engine oil + oil filterEngineevery 15,000 km or every 12 months€70–150
Cabin (pollen) filterClimateevery 15,000 km or every 12 months€15–40
Brake fluidBrakesevery 24 months€50–95
A/C service (regas + desiccant)Climateevery 24 months€70–150
Air filterEngineevery 30,000 km or every 24 months€15–45
Spark plugsIgnitionevery 60,000 km or every 48 months€50–160
Timing belt kit + water pumpEngineevery 210,000 km or every 120 months€450–900
Auxiliary (serpentine) beltEngineevery 120,000 km€70–180
Coolant replacementCoolingevery 150,000 km or every 96 months€70–150
Manual gearbox oilTransmissionevery 150,000 km€60–130
Front brake padsBrakesusually at 30,000–60,000 km€60–150
Front brake discs + padsBrakesusually at 60,000–120,000 km€150–320
Rear brake padsBrakesusually at 50,000–90,000 km€50–130
Tyres (set of 4)Wheelsusually at 40,000–60,000 km€320–700
Wiper bladesBodychecked at service€20–50
12V batteryElectricalchecked at service€100–220

Roadworthiness tests by mileage

Share of tests in the United Kingdom (DVSA MOT, 2024) that this model failed because of each system. Bold red means more often and green less often than an average car of the same age and mileage. Sample: 183,695 tests.

thousand km0–5050–100100–150150–200
Brakes1.0 %4.0 %7.2 %9.6 %
Suspension0.7 %2.9 %7.7 %10.9 %
Steering2.8 %5.7 %5.3 %3.7 %
Tyres and wheels2.8 %5.4 %7.9 %9.9 %
Lights, wipers and visibility5.9 %8.0 %11.1 %14.0 %
Body and corrosion0.2 %0.5 %1.1 %2.0 %
Exhaust, emissions and leaks0.4 %0.7 %1.3 %2.3 %

Official recalls

Recalls the manufacturer published in the United Kingdom for this model (9). The same recalls usually apply across Europe. Ask an authorised dealer to check by VIN whether your car is affected and whether the work has been done.

  • Suspension / axles Check rear axle bolted connection28/08/2025 · R/2025/385
  • Airbag Replace front passenger airbag09/06/2025 · R/2025/208
  • Doors / locks / lids The roof spoiler may not have been bonded to the rear lid with the specified process materials20/04/2022 · R/2022/115
  • Doors / locks / lids The sun roof frame may not have been bonded to the body roof27/12/2021 · R/2022/011
  • Airbag A faultily installed net for the design breakage point for the discharge of the passenger airbag has been fitted19/10/2021 · R/2021/400
  • Brakes / ABS / ESP Oil may get into the brake servo through the vacuum lines of the tandem pump.16/03/2020 · R/2020/068
  • Brakes / ABS / ESP The adjusted handbrake lever travel for parking the vehicle can increase04/02/2019 · R/2019/037
  • Seat belt The left rear seat belt double buckle may unfasten involuntarily26/11/2018 · R/2018/142

The other recalls (1) are listed in the app.

Other generations

Volkswagen Polo III (6N) 1994–2001Volkswagen Polo IV (9N) 2001–2009Volkswagen Polo V (6R/6C) 2009–2017

Sources and notes

Faults, intervals and prices are indicative and collected from public sources and owner experience; always rely on the service book and a qualified workshop. Test statistics: DVSA – Anonymised MOT tests and results, Open Government Licence v3.0. Owner complaints: NHTSA ODI (public domain). Recalls: DVSA Vehicle Safety Branch Recalls Database, OGL v3.0. Brand and model names are trademarks of their owners and are used only to describe the vehicles.

Updated 07/10/2026