Underbody / subframe corrosion
usually 100,000–300,000 km · Wear part
Signs: Surface rust underneath, brake lines
Fix: Treat underbody; replace pipes
€100–600
Common faults, service intervals and costs
Mercedes-Benz Citan (W415)
2012–2021
2
engines covered
11
known faults
20,444
roadworthiness tests in the statistics
16
official recalls
Enter your VIN and mileage and get a plan built for your exact engine and gearbox.
The Mercedes-Benz Citan (W415) was built from 2012 to 2021.
For this generation we cover 2 engines and 11 known faults, each with the mileage range where it usually appears.
The most expensive known risk is Oil consumption (piston rings): it usually appears at 60,000–140,000 km and costs €1,000–3,500 to fix.
In UK roadworthiness tests in 2024, at 100–150 thousand km this model most often failed on: lights, wipers and visibility (24.2 %), brakes (9.7 %), body and corrosion (8.5 %). It fails more often than an average car of the same age and mileage on: brakes, steering, lights, wipers and visibility, body and corrosion.
Engines
| Engine | Fuel | Timing drive | Oil |
|---|---|---|---|
| 1.5 dCi (K9K) | Diesel | Belt · 120,000 km / every 72 mo | 5W-30 · Renault RN0720 (DPF) / RN0710 · ~4.5 L · every 10,000 km |
| 1.2 TCe / DIG-T (H5Ft) | Petrol | Chain | 5W-30 / 5W-40 · Renault RN0700 · ~4.5 L · every 10,000 km |
Faults typical of this model
Front suspension bushes / drop links
usually 60,000–160,000 km · Wear part
Signs: Knocking
Fix: Replace parts
€80–250
Faults by engine
1.5 dCi (K9K)
Injector wear
usually 150,000–250,000 km · Medium risk
Signs: Rough idle, smoke
Fix: Replace injectors
€600–1,400
Crankshaft bearing wear
usually 180,000–280,000 km · High risk
Signs: Knock under load; worse on older engines
Fix: Keep oil changes at 10,000 km
€1,500–3,000
EGR / DPF
usually 120,000–200,000 km · Medium risk
Signs: Limp mode
Fix: Clean or replace
€250–1,200
1.2 TCe / DIG-T (H5Ft)
Oil consumption (piston rings)
usually 60,000–140,000 km · High risk
Signs: Low oil warning, blue smoke
Fix: Check oil every fill-up; engine repair
€1,000–3,500
Timing chain stretch
usually 80,000–150,000 km · High risk
Signs: Follows low oil; rattle
Fix: Replace chain
€800–1,500
Gearboxes
Manual
Clutch wear
usually 120,000–200,000 km · Medium risk
Signs: Slipping, high bite point
Fix: Replace clutch kit
€500–900
Dual-mass flywheel
usually 150,000–220,000 km · Medium risk
Signs: Rattle at idle, vibration pulling away
Fix: Replace with clutch
€700–1,400
Dual-clutch (dry, 7-sp)
Mechatronic unit (7-speed dry DCT)
usually 60,000–150,000 km · High risk
Signs: Flashing gear indicator, no drive
Fix: Repair or replace mechatronic
€1,200–2,500
Clutch pack judder
usually 80,000–160,000 km · Medium risk
Signs: Judder pulling away
Fix: Replace clutch pack
€800–1,500
Scheduled service
Intervals and typical prices for the 1.5 dCi (K9K) engine. Other engines differ in oil, timing drive and some filters; the app gives the exact plan.
| Item | Interval | Typical price |
|---|---|---|
| Engine oil + oil filterEngine | every 10,000 km or every 12 months | €70–150 |
| DPF health check (soot / ash load)Emissions | every 20,000 km | €0–60 |
| Cabin (pollen) filterClimate | every 15,000 km or every 12 months | €15–40 |
| Brake fluidBrakes | every 24 months | €50–95 |
| A/C service (regas + desiccant)Climate | every 24 months | €70–150 |
| Air filterEngine | every 30,000 km or every 24 months | €15–45 |
| Fuel filterFuel | every 30,000 km or every 24 months | €40–110 |
| Glow plugsEngine | every 100,000 km | €120–300 |
| Auxiliary (serpentine) beltEngine | every 120,000 km | €70–180 |
| Timing belt kit + water pumpEngine | every 120,000 km or every 72 months | €450–900 |
| Coolant replacementCooling | every 150,000 km or every 96 months | €70–150 |
| Manual gearbox oilTransmission | every 150,000 km | €60–130 |
| Front brake padsBrakes | usually at 30,000–60,000 km | €60–150 |
| Front brake discs + padsBrakes | usually at 60,000–120,000 km | €150–320 |
| Rear brake padsBrakes | usually at 50,000–90,000 km | €50–130 |
| Tyres (set of 4)Wheels | usually at 40,000–60,000 km | €320–700 |
| Wiper bladesBody | checked at service | €20–50 |
| 12V batteryElectrical | checked at service | €100–220 |
Roadworthiness tests by mileage
Share of tests in the United Kingdom (DVSA MOT, 2024) that this model failed because of each system. Bold red means more often and green less often than an average car of the same age and mileage. Sample: 20,444 tests.
| thousand km | 0–50 | 50–100 | 100–150 | 150–200 | 200–250 | 250+ |
|---|---|---|---|---|---|---|
| Brakes | 4.1 % | 7.7 % | 9.7 % | 10.9 % | 12.6 % | 13.2 % |
| Suspension | 0.6 % | 2.1 % | 4.5 % | 8.4 % | 10.1 % | 12.1 % |
| Steering | 0.8 % | 1.8 % | 3.9 % | 6.7 % | 8.8 % | 9.3 % |
| Tyres and wheels | 4.8 % | 8.2 % | 7.8 % | 9.4 % | 9.3 % | 8.1 % |
| Lights, wipers and visibility | 10.7 % | 20.1 % | 24.2 % | 27.8 % | 29.5 % | 30.8 % |
| Body and corrosion | 3.5 % | 6.6 % | 8.5 % | 9.1 % | 9.7 % | 8.5 % |
| Exhaust, emissions and leaks | 0.6 % | 1.5 % | 2.1 % | 3.5 % | 3.1 % | 5.1 % |
Official recalls
Recalls the manufacturer published in the United Kingdom for this model (16). The same recalls usually apply across Europe. Ask an authorised dealer to check by VIN whether your car is affected and whether the work has been done.
- Brakes / ABS / ESP A software version which is not compatible with the ESP control unit could have been installed08/12/2021 · R/2021/415
- Fuel system The fuel line could chafe against the air conditioning line06/10/2021 · R/2021/254
- Doors / locks / lids On some vehicles with a rear-view camera the tailgate may be unlocked independently / automatically01/07/2021 · R/2021/186
- Wheels / tyres Certain threaded connections on the left/right wheel carrier on the rear axle may not have been implemented correctly12/03/2020 · R/2020/018
- Electronics / software Due to a software error the eco start/stop function may not be present14/01/2020 · R/2019/445
- Gearbox There is a failure to observe the information in the operator's manual concerning parking the vehicle12/11/2019 · R/2019/373
- Engine / loss of power Software in the engine control unit needs updating21/08/2019 · R/2019/271
- Engine / loss of power Software in the engine control unit needs updating21/08/2019 · R/2019/270
The other recalls (8) are listed in the app.
Sources and notes
Faults, intervals and prices are indicative and collected from public sources and owner experience; always rely on the service book and a qualified workshop. Test statistics: DVSA – Anonymised MOT tests and results, Open Government Licence v3.0. Owner complaints: NHTSA ODI (public domain). Recalls: DVSA Vehicle Safety Branch Recalls Database, OGL v3.0. Brand and model names are trademarks of their owners and are used only to describe the vehicles.
Updated 07/10/2026